Mount Pleasant Animal Medical Centre (Farrer) Tel: 6271 1132
Formerly known as Mount Pleasant Animal Medical Centre (Redhill), our clinic saw an increased workflow with established stability since it opened in 2010 under the leadership of Dr Heng Yee Ling. In 2015, we moved to the current spacious location and was renamed Mount Pleasant Animal Medical Centre (Farrer). Our vets have special interests in feline medicine and veterinary ophthalmology.
At MPVG, we aim to provide progressive and comprehensive veterinary care through the practice of evidence-based medicine with the most advanced veterinary technology.
We believe that excellence in patient care can be achieved by investing in continuing education for our team, and offering valuable client education and support.
As a Group, we help the people who are protecting our community animals by giving back through charity programmes and partnerships.
Blk 3 Queen's Road
Monday to Friday
9.30am - 12.30pm
2.00pm - 4.30pm
6.00pm - 8.30pm
Saturday & Sunday
9.30am - 12.30pm
2pm - 4.30pm
Please note that for the month of June, there will be no consultations at Mount Pleasant (Farrer) on all Fridays, as well as the evenings of Mondays and Wednesdays from 6pm to 8.30pm in June. Our clinic reception will remain open for sale of medications and prescription diets for your pets.
Last registration for consultation is 30 minutes before closing time. Surcharge applies for walk-ins after the last registration. For after hours and emergencies, please call 6251 7666.
At Mount Pleasant Animal Medical Centre (Farrer), our vets have a special interest in veterinary ophthalmology. We offer a complete range of routine medical and surgical services including:
- General consultation
- Vaccination (including rabies vaccination for export purposes)
- General health screening
- International export certification
- Microchip implantation
- Ophthalmic examination
- Digital radiography
- Dental scaling and extraction
- Soft tissue surgery
- Basic orthopaedic surgery
- Cataract surgery
- House Call Visit
Our laboratory is equipped with the most comprehensive range of diagnostic tests and advanced in-house analysers from IDEXX Laboratories in Singapore. We utilise the latest ProCyte Dx® haematology analyser which requires smaller volumes of blood and runs tests in just two minutes so as to provide your pet with real-time veterinary care.
IDEXX VETLAB IN-HOUSE LABORATORY
- Laboratory Information Management System - IDEXX VetLab® Station
- Haematology - Procyte Dx®
- Chemistry - Catalyst®, Catalyst One®
- Total T4, Cortisol and Bile Acids - SNAPshot Dx®
- Canine and Feline Pancreas-specific Lipase - SNAPshot Dx®
- Fructosamine Test
- Phenobarbital Test
- SDMA (Symmetric dimethylarginine assay)
IMMUNOASSAY FOR INFECTIOUS DISEASE
- SNAP® 4Dx® - Heartworm Disease, Ehrlichiosis, Lyme Disease and Anaplasmosis
- SNAP® FIV/FeLV Combo Test
- SNAP® Parvovirus Test
- Canine Distemper
- Feline Coronavirus
- Skin Scraping
- Ear Cytology
- Blood Smear
- Fine-needle Aspirate
FAECAL AND URINE ANALYSIS
We encourage you to make an appointment to reduce your waiting time which can vary during peak hours. Priority is given to emergencies and clients with appointments. For consultations with a senior veterinarian, please book your appointment at least 2 weeks in advance. You will receive an SMS confirmation or telephone call 1 day prior to your appointment. Kindly inform us if you decide to cancel your appointment.
Towels, mats, food and water bowls are available for our patients. We do not encourage leaving your pet’s belongings in the clinic as items may be misplaced.
VISITING HOURS FOR HOSPITALISED PETS
We kindly request all clients to adhere to our visiting hours for hospitalised pets. We may limit the number of visitors and duration of visits to ensure that our patients receive sufficient rest and timely treatment.
MONDAY TO FRIDAY
10.00am - 12.00pm
2.00pm - 4.00pm
6.30pm - 8.00pm
SATURDAY & SUNDAY
10.00am - 12.00pm
2.00pm - 4.00pm
We see communication as one of the most important aspects in client care. Please discuss your pet’s condition and treatment plan with your vet-in-charge during visiting hours or via phone calls. Kindly nominate someone to be the primary person with whom our vet discusses the case.
Our vets are required to consult at our outpatient clinic, perform surgeries and attend to emergencies. We seek your understanding and patience if they are unable to answer your enquiries immediately. General updates on your pet’s status may be obtained from our vet technicians who are caring for our patients.
A deposit is collected at the time of admission to cover part of the estimated bill. The amount will vary with each patient, depending on the expected procedures and level of care. While we endeavour to provide an accurate estimate, a top-up of the deposit may be required if your pet requires an extended stay or when the cost exceeds the initial quotation.
Veterinary treatment can be expensive especially when the illness is serious. We strongly advise you to keep track of your pet’s medical bill by enquiring at the reception regularly. Please discuss any cost concerns with our vet during consultation so that we can better manage your pet's treatment plan together.
We accept the following modes of payment:
3) Credit Card
Payment of the bill must be made in full at the time of discharge. For outpatient consultation, payment of the bill is required at the end of consultation.