After Hours & Emergency Service
Tel: 6251 7666
Mount Pleasant Vet Centre (Gelenggang) at 2 Jalan Gelenggang S578187.
Mount Pleasant (Gelenggang) was established in 2008 to provide a full range of diagnostic, medical and surgical referral services. The focus of our healthcare team is the management and treatment of patients who require advanced and intensive care.
2 Jalan Gelenggang
Monday to Friday
8.30pm – 8.30am
Saturday & Sunday
6.00pm – 8.30am
Open 24 hours
Nearest MRT: Marymount and Ang Mo Kio
Bus Service: 163, 167, 169, 640, 855, 980
We attend strictly to emergency cases and do not perform vaccinations or routine veterinary health care. We offer a complete range of intensive care services including:
- Digital radiology
- In-house laboratory
- Blood transfusion
- Soft tissue surgery
- Orthopaedic surgery
Always seek veterinary advice when your pets display signs of pain or discomfort. The earlier the problem is identified and treated, the better the outcome. These are some common emergencies that require immediate veterinary care:
- Road traffic accident (RTA)
- High Rise Syndrome (HRS)
- Breathing difficulty
- Severe bleeding
- Snake bite
- Heat stroke
- Sudden loss of vision
- Difficulty in giving birth
- Swollen abdomen (bloat or gastric dilation and volvulus)
No appointment is required. However, we appreciate if you could call the clinic to inform us of the nature of your emergency so we can be better prepared for your pet’s arrival.
Our emergency treatment policy is to triage every pet upon arrival. Pets found to be in serious or critical need of medical attention are treated immediately. Pets assessed to be stable are seen by our vet in the order of their arrival.
Please note that our vet is on call. We will do our best to keep waiting time to a minimum.
Towels, mats, food and water bowls are available for our patients. We do not encourage leaving your pet’s belongings in the clinic as items may be misplaced.
VISITING HOURS FOR HOSPITALISED PETS
We kindly request all clients to adhere to our visiting hours for hospitalised pets. We may limit the number of visitors and duration of visits to ensure that our patients receive sufficient rest and timely treatment.
MONDAY TO FRIDAY
1.00pm - 2.00pm
5.30pm - 7.30pm
SATURDAY, SUNDAY, PUBLIC HOLIDAY
2.00pm - 4.00pm
We see communication as one of the most important aspects in client care. Please discuss your pet’s condition and treatment plan with your vet-in-charge during visiting hours or via phone calls. Kindly nominate someone to be the primary person with whom our vet discusses the case.
Our vets are required to consult at our outpatient clinic, perform surgeries and attend to emergencies. We seek your understanding and patience if they are unable to answer your enquiries immediately. General updates on your pet’s status may be obtained from our vet technicians who are caring for our patients.
A deposit is collected at the time of admission to cover part of the estimated bill. The amount will vary with each patient, depending on the expected procedures and level of care. While we endeavour to provide an accurate estimate, a top-up of the deposit may be required if your pet requires an extended stay or when the cost exceeds the initial quotation.
Veterinary treatment can be expensive especially when the illness is serious. We strongly advise you to keep track of your pet’s medical bill by enquiring at the reception regularly. Please discuss any cost concerns with our vet during consultation so that we can better manage your pet's treatment plan together.
We accept the following modes of payment:
3) Credit Card
Payment of the bill must be made in full at the time of discharge.